Orlenna Masterpieces

Orlenna Jewelleries are hand crafted masterpieces and minor marks, smudge or variations are inherent part of the article. Each piece is painstakingly made and hence when you possess Orlenna Jewellery it is uniquely yours.

All the product images displayed in the website are taken under controlled studio conditions and since the image display depends upon the screen settings of laptop, desktop or mobile phone, hence there could be variations in the colour of the product image and actual product in hand. 

Product images are taken with zoom to display the full product with clarity, hence may look bigger or smaller than actual product size. Users of this website must ensure to check for actual product size in the product description section before placing the orders with us.

Delivery of Ordered Products [Shipping Policy]

Once an order is placed, the same is processed and the parcel is handed over to our courier partners with in next couple of days. And from there it takes about 7 to 10 days for the parcel to reach your door step. 

You can track your order online for each order placed with Orlenna.com, from “Account- Orders- My Orders, click on the relevant order ID to view the details. You can also track any order with your Orlenna order ID using “Track Your Order” link in the footer section of the website.

Care Instructions 

         1. Avoid Contacts:

• Protect your jewellery from water, sweat, oils, perfumes, lotions, makeup, chlorine and any harsh chemicals

         2. Wear with caution:

• Wear your jewellery only after showering and applying makeup, hairspray, gels, lotions and/or perfume
• Always remove the jewellery at the end of the day and avoid sleeping with them as it can damage it completely
• It is advised to remove the jewellery when you have no use

         3. Clean the article after use:

• Clean your jewellery after every use and before you store them. Clean the jewellery with dry and soft cloth, make sure the jewellery is completely dry and clean before you store 

          4. Storing your Jewellery:

• Always store your Orlenna Jewellery in a separate pouch and into a box in a dry place away from humidity, moisture and extreme temperatures and light
• Store each jewellery separately, and avoid contact with hard surfaces to avoid scratches